At betr, we believe that gaming should always be fun — never a source of stress, financial hardship, or harm. We are committed to providing every Filipino player with the tools, information, and support needed to stay in control.
If you feel your gambling is out of control, our responsible gaming team is available 24/7. You can also self-exclude instantly from your account settings.
Responsible gaming isn't just a checkbox for us — it's built into every part of the betr experience. Here's what we do to protect every player.
Every betr player must be 21 years or older. We verify age at registration using government-issued Philippine IDs — PhilSys, passport, driver's license, and more. No exceptions, ever.
Set daily, weekly, or monthly deposit limits directly from your betr account settings. Once a limit is set, it takes effect immediately and can only be increased after a mandatory cooling-off period.
Need a break? Use betr's self-exclusion tool to temporarily or permanently close your account. Self-exclusion takes effect immediately and cannot be reversed during the exclusion period you choose.
betr sends you on-screen reminders when you've been playing for a set duration. You decide how often you want to be reminded — keeping you aware of how long you've been gaming.
Set a maximum amount you're comfortable losing within a defined period. When your loss limit is reached, betr will automatically pause your gaming activity for the remainder of that period.
Our responsible gaming support team is available around the clock. Whether you're in Manila, Cebu, Davao, or anywhere in the Philippines, help is always just a message away at betr.
betr gives you a full suite of responsible gaming tools accessible directly from your account dashboard. These tools are free, instant, and always available — because your wellbeing matters more than any bet.
All limit reductions and self-exclusion requests take effect immediately. Limit increases require a mandatory 24-hour reflection period before they apply — giving you time to reconsider.
Set daily (e.g., ₱500), weekly (e.g., ₱2,000), or monthly (e.g., ₱5,000) deposit caps. Limits apply across all payment methods including GCash and PayMaya.
Receive periodic pop-up reminders showing your session duration and net gaming activity. Set reminders every 30, 60, or 90 minutes to stay grounded.
Take a short break from gaming — 24 hours, 7 days, or 30 days. During a cooling-off period, you cannot log in or place bets. Your account and balance are safely preserved.
Choose to permanently close your betr account. Once permanent self-exclusion is activated, it cannot be reversed. Any remaining balance will be returned to your registered payment method.
Gambling is meant to be entertainment — like watching a PBA game or going to the movies. But for some people, it can become a problem. Knowing the warning signs early is the first step to staying in control.
Answer these questions honestly. If you answer "yes" to two or more, we strongly encourage you to use our responsible gaming tools or seek professional support.
Have you ever gambled with money meant for rent, bills, or groceries?
Do you find yourself thinking about gambling even when you're not playing?
Have you tried to cut back on gambling but found it difficult?
Have you ever borrowed money or sold something to fund your gambling?
Has gambling caused arguments or tension with family or friends?
Do you feel the need to bet larger amounts to get the same excitement?
Have you ever felt guilty or ashamed after a gambling session?
betr operates in alignment with the Philippine Amusement and Gaming Corporation (PAGCOR) responsible gaming framework. PAGCOR mandates that all licensed online gaming operators in the Philippines implement robust player protection measures — and betr goes above and beyond those requirements.
PAGCOR's responsible gaming program includes a national self-exclusion registry, player education campaigns, and strict enforcement of the 21+ age requirement across all licensed platforms. betr fully participates in and supports these initiatives.
If you wish to self-exclude from all PAGCOR-licensed gaming platforms — not just betr — you may contact PAGCOR directly to register for the national exclusion list. Details are available through PAGCOR's official channels.
PAGCOR Hotline: For responsible gaming concerns and national self-exclusion, contact PAGCOR through their official website or hotline. betr support can assist you in initiating this process — email us at [email protected].
If you or someone you know is struggling with problem gambling, support is available across the Philippines. Reaching out is a sign of strength, not weakness.
Contact our dedicated responsible gaming team at any time. Email [email protected] with the subject "Responsible Gaming" and we'll respond within 24 hours.
The Philippine Amusement and Gaming Corporation oversees responsible gaming across all licensed operators. PAGCOR provides a national self-exclusion registry for players who need broader support.
The National Center for Mental Health (NCMH) provides mental health support services across the Philippines, including for behavioural addictions. Their crisis hotline is available 24/7.
Gamblers Anonymous Philippines offers peer support groups in Manila, Cebu, Davao, and other major cities. Meetings are free, confidential, and open to anyone affected by problem gambling.
Gaming at betr is best when it's fun, controlled, and within your means. Set your limits, know your boundaries, and enjoy the Philippines' most trusted online casino experience.
🔞 Must be 21 or older to play. If gambling stops being fun, please use our self-exclusion tools or contact [email protected].